Privacy Policy

Bike Lover USA
Website: https://bikeloverusa.com
Email: sales@bikeloverusa.com
Phone: +1 (845) 237-0853
Live Chat: Available on our website

Effective Date: December 20, 2025

Bike Lover USA (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from bikeloverusa.com.

By using our website, you agree to the practices described below.

Information We Collect

Information You Provide

When you interact with our website, place an order, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely by third-party providers)

  • Account details (if you create an account)

  • Order, return, and warranty information

  • Messages sent via email, phone, or live chat

We do not store full credit card numbers.

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser and device information

  • Pages viewed and time spent on the site

  • Referring website or advertisement

  • Cookies and similar tracking data

This data helps us operate and improve our website.

Cookies and Tracking Technologies

We use cookies and similar technologies, including:

  • Google Analytics

  • Google Ads tracking

  • Meta (Facebook & Instagram) Pixel

These tools help us understand site usage, improve performance, and deliver relevant advertising.

You can disable cookies in your browser settings. Some website features may not function properly if cookies are disabled.

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide order updates and customer support

  • Respond to inquiries via email, phone, or live chat

  • Improve website performance and security

  • Prevent fraud and unauthorized activity

  • Send marketing emails (only if you opt in)

  • Deliver relevant advertising

  • Handle returns, exchanges, and warranties

You may unsubscribe from marketing emails at any time.

Advertising and Remarketing

We use third-party advertising platforms such as Google and Meta to display ads.

These platforms may use cookies or similar technologies to show ads based on your past visits to our website.

You can manage ad preferences through:

  • Google Ad Settings

  • Meta Ad Preferences

Sharing Your Information

We do not sell or rent your personal information.

We may share information only with trusted service providers necessary to operate our business, including:

  • Payment processors

  • Shipping carriers (UPS, FedEx, USPS, or similar)

  • Authorized suppliers (for order fulfillment)

  • Email and customer communication services

  • Analytics and advertising providers

These providers use your information only to perform services on our behalf.

Account Information

If you create an account, you are responsible for maintaining the confidentiality of your login details.

We may contact you regarding:

  • Orders and account activity

  • Security or policy updates

  • Important administrative notices

Data Security

We use reasonable security measures, including:

  • SSL-encrypted checkout

  • Secure website transmission (HTTPS)

  • Limited internal access to data

No online system is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to:

  • Complete transactions

  • Provide customer support

  • Meet legal and accounting requirements

You may request deletion of your data, subject to legal obligations.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Opt out of marketing communications

  • Manage cookie preferences

To exercise these rights, contact us at sales@bikeloverusa.com.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies separately.

Children’s Privacy

Bike Lover USA does not knowingly collect personal information from individuals under 16 years of age. If such information is identified, it will be deleted.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or your personal data, you may contact us:

Email: sales@bikeloverusa.com
Phone: +1 (845) 237-0853
Live Chat: Available on our website

We typically respond within 24–48 business hours.