Privacy Policy

Privacy Policy

Bike Lover USA
Website: bikeloverusa.com
Email: sales@bikeloverusa.com

Effective Date: [Insert Date]

Bike Lover USA (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase from us.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

1.1 Information You Provide

When you interact with Bike Lover USA, you may provide:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely through third-party payment processors)

  • Account login details (if you create an account)

  • Order and return information

We do not store full credit card details.

1.2 Information Collected Automatically

When you visit bikeloverusa.com, we automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time spent on pages

  • Cookies and tracking data

This helps us improve the website and user experience.

1.3 Cookies & Tracking Technologies

Bike Lover USA uses:

  • Cookies

  • Google Analytics

  • Facebook Pixel

  • Similar tracking technologies

These tools help us understand website usage, improve customer experience, and support marketing and advertising campaigns.

You can disable cookies through your browser settings, but some website functions may not operate properly.

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Provide shipping updates and order confirmations

  • Respond to customer service inquiries

  • Improve website functionality and performance

  • Prevent fraud and protect our business

  • Send marketing emails (only if you opt-in or consent)

  • Personalize your browsing experience

  • Support warranty and return processing

We use email marketing tools to send promotions, product updates, and offers. You may unsubscribe anytime.

3. How We Share Information

Bike Lover USA does not sell, rent, or trade your personal information to third parties.

We only share your information with necessary service providers, including:

  • Payment processors (Shopify Payments, credit/debit processors)

  • Shipping carriers (UPS, FedEx, USPS)

  • Authorized brand suppliers (for dropship fulfillment)

  • Email marketing services

  • Website analytics tools

These providers use your data only to perform required functions on our behalf.

We do not share your information with any unrelated external parties.

4. Account Registration

You may create an account on our website.
You are responsible for maintaining the confidentiality of your login credentials.

We may contact you regarding:

  • Orders placed

  • Account security issues

  • Policy updates

  • Important administrative notices

5. Data Security

We take appropriate technical and organizational steps to protect your personal information, including:

  • Encrypted secure checkout

  • Firewall protection

  • Secure data transmission (HTTPS)

  • Limited internal access

However, no system is 100% secure. By using our website, you acknowledge that transmission of information online carries inherent risks.

6. Data Retention

We retain customer information only as long as necessary to:

  • Fulfill orders

  • Meet legal requirements

  • Support returns, exchanges, warranties, and inquiries

  • Maintain accurate financial and transaction records

You may request deletion of your data, subject to certain legal limitations.

7. Your Rights

Depending on your location, you may have rights to:

  • Request access to the data we hold

  • Correct inaccurate information

  • Request data deletion (where legally applicable)

  • Opt out of marketing communications

  • Disable cookies

To exercise these rights, email: sales@bikeloverusa.com

8. Email Marketing & Communication

If you subscribe to our newsletter or make a purchase, we may send:

  • Promotions

  • Product updates

  • Special offers

You may unsubscribe at any time using the link in our emails or by contacting us.

9. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of these sites.
We encourage you to review their policies before providing personal information.

10. Children’s Privacy

Bike Lover USA does not knowingly collect information from individuals under 16 years of age.
If we learn that a child has provided personal data, we will delete it promptly.

11. GDPR & CCPA Considerations (If Applicable)

While our primary business is within the United States, we strive to follow best practices aligned with global privacy standards.

If you are covered under GDPR or CCPA, you may request:

  • Access to your personal data

  • Correction or deletion

  • Restriction of processing

  • Opt-out of data sharing

Submit requests to sales@bikeloverusa.com.

12. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
Updates will be posted on this page with a revised effective date.
Continued use of the site signifies acceptance of changes.

13. Contact Information

For questions about this Privacy Policy or our data practices, contact us at:

Email: sales@bikeloverusa.com
We typically respond within 24–48 hours.