Last updated: May 7, 2026

At Bike Lovers USA, we aim to provide clear and transparent shipping information for all orders placed through our website.

Shipping Coverage

Domestic Shipping

We currently ship within the 48 contiguous United States.

Shipping Exclusions

At this time, we do not ship to:

• Alaska
• Hawaii
• P.O. Boxes
• APO/FPO addresses
• International destinations

Shipping Cost

Standard Shipping

Free standard shipping is available on eligible orders shipped within the 48 contiguous United States.

Shipping availability may vary depending on product type, size, weight, or delivery location.

Order Processing Time

Order Cut-Off Time

Orders placed before 3:00 PM EST (GMT-05:00) on business days begin processing the same business day.

Orders placed after the cut-off time, on weekends, or on holidays will begin processing on the next business day.

Handling Time

Estimated handling time is

• 3–5 business days
• Business days: Monday through Friday

Handling time includes order review, processing, packaging, and shipment preparation.

Transit Time

Estimated delivery transit time is:

• 3–7 business days
• Business days: Monday through Friday

Transit times are estimates only and may vary depending on carrier operations, weather conditions, product availability, or delivery location.

Total Estimated Delivery Time

Estimated total delivery time:

• 6–12 business days

Delivery estimates are provided for informational purposes and are not guaranteed delivery dates.

Shipping Carriers

Orders may be shipped using carriers including

• FedEx
• UPS
• Freight delivery providers for oversized items

Carrier selection may vary depending on the product and destination.

Freight Deliveries

Certain oversized products, including large bicycle-related items, may ship through freight carriers.

Delivery Appointments

For freight shipments, the carrier may contact the customer using the phone number provided at checkout to arrange delivery scheduling.

Curbside Delivery

Freight shipments are generally delivered to the curbside or nearest accessible delivery point. Drivers are not authorized to enter residences or assemble products.

Order Tracking

Once an order ships, a shipping confirmation email with tracking information will be sent to the email address provided during checkout.

Tracking updates may require 24–48 hours to appear on the carrier’s website.

Damaged or Missing Shipments

Customers should inspect packages upon delivery.

If a shipment arrives visibly damaged:

• Refuse the delivery when possible if the packaging appears significantly damaged.
• If damage is identified after delivery, contact us within 48 hours of receiving the order.

Please include:

• Order number
• Photos of the packaging
• Photos of the product

Claims submitted after the reporting window may not qualify for review.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

Bike Lovers USA is not responsible for delays or delivery issues caused by incorrect or incomplete shipping details provided by the customer.

Contact Information

Bike Lovers USA

Email: sales@bikeloverusa.com
Phone: +1 (845) 237-0853

Business Hours:
Monday – Friday | 9:00 AM – 5:00 PM EST

Business Address:
3979 Albany Post Road, Ste. 2, Unit #2470
Hyde Park, NY 12528
United States