Terms of Service

Bike Lover USA
Operated by Quantum Vision Ventures LLC
Website: https://bikeloverusa.com
Email: sales@bikeloverusa.com
Phone: +1 (845) 237-0853
Live Chat: Available on our website

Effective Date: December 20, 2025

1. Acceptance of Terms

By accessing this website, creating an account, or purchasing from Bike Lover USA (“we,” “us,” “our”), you agree to be bound by these Terms of Service and all applicable laws and policies referenced herein.

If you do not agree, please discontinue use of the website.

We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance of any changes.

2. About Bike Lover USA

Bike Lover USA is an online retailer and authorized dealer for select electric bike and electric scooter brands.
Products may be shipped directly from authorized manufacturers, distributors, or fulfillment partners.

Product specifications, availability, and warranties are based on manufacturer-provided information.

3. Online Store Use

You agree that you will not use our website or products for any unlawful or unauthorized purpose, including violation of local, state, or federal laws.

We reserve the right to refuse service or terminate access for violations of these Terms.

4. Product Information & Availability

All product descriptions, images, pricing, and availability are subject to change without notice
We make reasonable efforts to ensure accuracy but do not guarantee all information is error-free
Products may be shipped partially assembled
Professional assembly is recommended unless otherwise stated

Availability depends on supplier inventory. If a product becomes unavailable, we will notify you promptly.

5. Orders & Right to Cancel

We reserve the right to cancel or refuse any order for reasons including, but not limited to:

Inventory limitations
Pricing or listing errors
Payment issues
Fraud prevention
Shipping or logistical constraints

If an order is canceled before shipment, a full refund or payment void will be issued.

6. Pricing & Payments

We accept major credit and debit cards, Shopify Payments, and installment options where displayed.

By placing an order, you authorize Bike Lover USA to charge your selected payment method for the total purchase amount.

Prices are subject to change without notice.

7. Shipping Terms

Shipping terms, timelines, and limitations are outlined in our Shipping Policy, which forms part of these Terms.

By purchasing, you acknowledge that:

Delivery estimates are not guaranteed
Shipping times vary by product and warehouse
Free shipping (if offered) applies only to the contiguous United States
Alaska and Hawaii may require custom shipping quotes
Customers are responsible for providing accurate shipping information

8. Inspection Upon Delivery & Damage Claims

Customers must inspect deliveries immediately upon receipt.

To submit a damage claim, the following documentation is required:

Photos of the package exterior
Full unboxing video
Clear photos of any damage

Claims must be emailed to sales@bikeloverusa.com within the timeframe specified in our Returns Policy.

Failure to provide documentation may result in claim denial.

9. Returns, Refunds & Cancellations

All returns, refunds, exchanges, and cancellations are governed by our Returns, Exchanges & Refund Policy, including but not limited to:

10-day return window
Products must be unused and in original packaging
20% restocking fee on approved returns
Customer-paid shipping unless shipping damage is verified
Orders canceled after 24 hours incur a 3% administration fee

Refunds are typically processed within 2–3 weeks after inspection.

10. Warranty Information

Warranty coverage varies by brand and product and is provided by the manufacturer.

Warranties generally do not cover:

Improper assembly
Normal wear and tear
Accidents or misuse
Unauthorized modifications
Water damage
Commercial use unless stated by the manufacturer

Bike Lover USA will assist with warranty coordination but cannot guarantee manufacturer decisions.

11. Rider Responsibility & Legal Compliance

By purchasing from Bike Lover USA, you acknowledge that:

Laws governing electric bikes and scooters vary by state and city
You are responsible for understanding and complying with local regulations
Riding electric vehicles involves inherent risks

Bike Lover USA is not responsible for injuries, accidents, or damages resulting from use.

Helmet and safety gear use is strongly recommended.

12. Limitation of Liability

To the fullest extent permitted by law, Bike Lover USA is not liable for:

Indirect or consequential damages
Loss of profits, data, or business opportunity
Injuries caused by improper use or assembly

Total liability shall not exceed the purchase price of the product in question.

Some jurisdictions may limit liability exclusions; rights may vary accordingly.

13. Indemnification

You agree to indemnify and hold harmless Bike Lover USA, its owners, employees, and affiliates from claims arising from:

Misuse of products
Failure to comply with laws
Violation of these Terms
Unauthorized modifications or improper assembly

14. User Accounts

If you create an account, you are responsible for safeguarding your login credentials.

We reserve the right to suspend or terminate accounts at our discretion.

15. Intellectual Property

All website content, including text, images, logos, and product descriptions, is owned by or licensed to Bike Lover USA and may not be reproduced without written permission.

16. Privacy

Your use of this website is subject to our Privacy Policy, which explains how personal information is collected and used.

17. Governing Law

These Terms are governed by the laws of the State of New York, United States, without regard to conflict-of-law principles.

Any disputes shall be resolved in state or federal courts located in New York.

18. Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page. Continued use of the website constitutes acceptance of the revised Terms.

19. Contact Information

For questions regarding these Terms, contact us:

Email: sales@bikeloverusa.com
Phone: +1 (845) 237-0853
Live Chat: Available on our website

Response time: 24–48 business hours